Introduction
GoPetrolink, operated by DCM L.L.C-FZ, is committed to safeguarding the privacy and personal data of its users. This GDPR Compliance Policy outlines our practices for collecting, processing, and protecting personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using our website at https://gopetrolink.com and related services, you consent to the terms described in this policy.
For additional information, please refer to our Privacy Policy, Cookie Policy, and Terms and Conditions.
Data Controller
GoPetrolink acts as the Data Controller for personal data processed through our services. For questions or concerns about this policy or your data, contact us at:
Email: support@gopetrolink.com
Address: The Meydan Hotel, Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
What Personal Data Do We Collect?
We collect a variety of personal data to provide and enhance our services:
Identity Data: Name, title, and company details.
Contact Data: Email address and phone number.
Technical Data: IP address, browser type, operating system, and usage patterns.
Marketing Preferences: Your choices for receiving promotional communications.
Transaction Data: Details of investments or transactions made through our platform.
How Do We Collect Personal Data?
Personal data is collected through the following methods:
Direct Interactions: When you complete forms, register on our site, or communicate with us directly.
Automated Technologies: Through cookies, analytics tools, and server logs during website usage.
For more information about cookies, visit our Cookie Policy.
How Do We Use Personal Data?
We use personal data for the following purposes:
Service Delivery: To provide access to our services and ensure their functionality.
Account Management: To create, verify, and manage your account.
Communication: To send you updates, respond to inquiries, and deliver relevant content.
Marketing and Promotions: To send targeted marketing materials, newsletters, and promotional offers (with your consent).
Analytics: To analyze user behavior and improve the performance of our website and services.
Legal Compliance: To meet legal obligations, including tax reporting and fraud prevention.
Legal Basis for Processing Personal Data
We process personal data based on the following lawful grounds:
Consent: For optional marketing communications and cookie usage.
Contractual Necessity: To fulfill contracts or agreements you enter into with us.
Legitimate Interests: For improving services, analyzing website usage, and fraud prevention.
Legal Obligations: To comply with applicable laws and regulatory requirements.
Your Rights Under GDPR
As a data subject, you have the following rights under GDPR:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct any inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data where applicable.
Right to Restrict Processing: Limit the processing of your data under certain conditions.
Right to Data Portability: Obtain and reuse your personal data for your own purposes.
Right to Object: Object to data processing for marketing purposes or based on legitimate interests.
Automated Decision-Making Rights: Challenge decisions made solely by automated processes.
To exercise your rights, email us at support@gopetrolink.com.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Retention periods are determined based on:
The type and sensitivity of the data.
The purpose of processing the data.
Applicable legal, tax, or regulatory requirements.
Once retention periods expire, data is securely deleted or anonymized.
International Data Transfers
Your data may be processed outside your country of residence, including locations that may not offer the same level of data protection as your jurisdiction. We ensure that all international transfers comply with GDPR standards by implementing appropriate safeguards, such as standard contractual clauses or binding corporate rules.
Data Security
We employ robust security measures to protect personal data from unauthorized access, alteration, or loss. These measures include:
Encryption of sensitive data.
Regular system updates and vulnerability assessments.
Limiting access to data to authorized personnel only.
Cookies and Tracking
We use cookies to enhance your experience on our website. Essential cookies are required for the website to function, while performance, analytics, and advertising cookies improve usability and allow for targeted content. You can manage your cookie preferences through our Cookie Policy.
Data Sharing
We may share your personal data with trusted third parties, such as:
Service Providers: For payment processing, marketing, and hosting services.
Legal Authorities: If required by law or to enforce our terms and conditions.
We do not sell your data to third parties.
Complaints
If you believe your data has been mishandled, you can file a complaint with:
Our Support Team: support@gopetrolink.com
Your Local Data Protection Authority: Contact the appropriate regulator in your jurisdiction.
Policy Updates
This GDPR Compliance Policy is effective as of 01.01.2025. We reserve the right to update this policy as needed. Changes will be posted on this page, and significant updates will be communicated directly to affected users.